Job vacancy – Helpdesk Admin Assistant

Required – full time and / or part time helpdesk assistants to work alongside the Helpdesk support engineers.

About Us –

Established for over 20 years with an enviable reputation for exceeding customer expectations The company has grown substantially both in terms of customers, range of services and staff. From a home computer shop repairing and selling systems we have changed with the demands of our customers and now offer PC Support, Hosted Services, Field Services and much more. Our service & support department continues to grow due to a healthy demand from existing and new customers.

A friendly, busy workplace requiring reliable, hard-working team players.

The Role –

Part of a growing team in our helpdesk department. Assisting the support engineers by answering calls, taking accurate notes and entering into database. Assisting with other diverse admin tasks including basic internet research, compiling excel spreadsheets etc. and performing basic support tasks (training will be provided).

Would suit – Male or female, all ages, full or part time

Required Skills –

  • Customer service (possibly retail, helpdesk)
  • Good communication skills (confident use of English language)
  • Microsoft Office and general computer literacy
  • Good organisational and timekeeping abilities
  • Literate as precise and legible note taking required

Preferred Skills –

  • IT related experience

Salary –

£16,000 (pro-rata for part time)

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