Proactive IT Support for Estate Agents.
OK – It’s one thing to answer a call quickly and fix a problem, but wouldn’t it be better if the problem didn’t happen to start with? With all our IT Support for estate agent contracts we monitor all our supported devices 24/7 and receive alerts if something goes wrong. This way we can get ahead of an issue before it causes you downtime.
We also book regular IT strategy meetings with our clients so they are always aware of the newest and best technologies and can be replacing failing systems before it causes a problem.
Save your agency time.
Fill out a quick 5 minute survey today to see how we can save your agency time and money.
We know you are busy, the last thing you need is your computers slowing you down. we have been saving estate agents time for over 25 years, fill out the survey to see how much time we can save you.
The only outsourced IT company dedicated to providing bespoke friendly IT Support to the property industry. See how we can save your agency time, money and headaches by filling out this short questionnaire.
Click the link below to fill out a quick 5 minute survey to see how much time and money you can save.
See why so many other estate agents already trust us to look after their IT.
Exceptional Customer Service
We have always kept customer service at the top of our priorities since we started providing IT support. At the end of the day, no matter how technically knowledgeable your IT support provider is – if you don’t understand or have a good relationship with them you will not be receiving the full value.
We train all our staff in customer service with accredited external trainers and pride ourselves on receiving countless referrals and customer testimonial from providing IT Support for Estate Agents.
Genmar have been providing IT Support for Estate Agents and Lettings Agents for over 20 years. All our support staff are trained with detailed knowledge of industry software such as CFP, Vebra, Reapit, Aspasia, Jupix and more.
We have worked with over fifty businesses in the property industry and have been providing IT support and managed services to some Estate Agents for over 15 years.
You will know that your estate agency relies on its IT far more these days, but its complexity and seemingly endless options make it very difficult to decide on the best route or who to trust. This leaves many businesses with IT that does not work for you eating into your profits and your time.
There is a common belief that changing providers will cause a lot of disruption. We assure you that is not the case, having onboarded hundreds of estate agents over the last 20 years, done properly the process can be pain-free.
Regardless of your current position, whether you are in contract with another MSP, have in house support staff or just get someone in to work ad hoc when required, we know we can add value. If you are interested in seeing how we can provide value to your business, please get in contact.
All too often we speak with estate agent owners who are not aware of which services their IT support company is providing or even how much they are paying. We pride ourselves on having simple, straight forward pricing with no long-term contracts or Jargon.
We have a security first approach to all our IT support services to give you peace of mind that your estate agents is secure. We offer many security services independent from the support contract, but this doesn’t stop us from making sure all our supported customers are having regular security checkups and recommendations.
Our services represent over 25 years of accumulated knowledge and experience of what serves our customers’ needs best. Whether you need a one-stop-shop to encompass all your IT requirements under one roof, or a one-off project or service to complement your existing IT team, you can be confident Genmar will provide the best solution. We are also Microsoft Partners, allowing us access to discounted rates on Microsoft products and access to quicker support and professional training.
Although our IT Support is limited to Bishop’s Stortford and surrounding areas, our managed services are available nationally and internationally, as they do not require an onsite presence.