Customer satisfaction on ticket surveys

0 Years of service


Issues resolved in the first phone call

0 Resolved Tickets


Genmar are great at recognising what we need to do as a business to ensure we stay ahead of improvements in technology. They provide service that pre-empts any issues and they offer up suggestions on improvements. Very customer focused and the fact they support local charities means that their values are similar to ours. Easy to do business with.
Angela Andrews - Head of Business Services - Ontrack International

I have dealt with Genmar for over 20 years, throughout this time they have proven themselves professional and trustworthy. They have a great deal of knowledge about our industry ensuring out IT works for us. I would and have recommended them.
Greg Young - Managing Director - LSLI

Genmar listen to our requirements and do whatever they can to make it work. Genmar always provide great service, no matter who I speak to. They are pragmatic problem solvers, always willing to help and always go above and beyond.
Steven Duncan - Financial Services Director - Embrace Financial Services

James and the team are very professional and work extremely hard to make sure that customer service is tip top.
Simon Cummins - Operations Director - Sirona Medical Ltd

Using Genmar for a wide range of IT services across our Estate Agency brands has enabled us to standardise, improve and progress with our IT strategy. Genmar take care of all the maintenance, patch management, backup/recovery and offer consistently high levels of support to our staff.
Nathan Smith - IT Relationship Manager - LSL Property Services

Our Team

Our Team

We are very proud of our team, all hold industry standard qualifications and each one follows an individual qualifications route dependant on their role and all receive regular customer service training from Hamilton Mercer.

Our Main Services

Our services listed below represent over 20 years of accumulated knowledge and experience of what serves our customers needs best. Whether you need a one-stop-shop to encompass all your IT requirements under one roof, or a one-off project or service to complement your existing IT team, you can be confident Genmar will provide the best solution.

Our Accreditations

Our Partners

COVID-19 Announcement

Important information regarding COVID-19's effect on Genmar's services.