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Founded in 1996 Genmar’s approach is to offer its customers superior levels of support and service. This is backed up by an extremely low customer turnover with unusually low proportion of our customers moving to another IT provider.
We believe that by offering uncommon levels of support and continuous consultations throughout we really are your IT department. Couple this with many years’ experience in building strong relations and partnerships with leading suppliers; we are able to offer high end services such as business class broad band, cost effective hardware and software solutions and cutting edge telecommunications. This enables us to offer a single point of contact for all your IT requirements; a one-stop-shop.
Always striving to offer the latest cost effective and business enhancing technologies to customers; we have recently invested heavily in our cloud platform. Unlike many of our competitors who resell other cloud providers offerings, we utilise our own hardware coupled with the very latest technologies enabling us to be very competitive on price and providing us with the ability to be entirely flexible with the services we offer; for many of our customers this was a deciding factor in choosing Genmar as we are able to tailor a bespoke solution to their requirements.
Although our staff are all IT-holics they come from diverse backgrounds such as UK Armed Forces, overseas Oil and Gas sectors and naturally large IT companies. With well over 60 years combined IT experience between the core management coupled with the differing backgrounds we feel we are well placed to take on your IT requirements.
We have clients spread across all industry sectors; many of whom initially came to us complaining their current IT provider had little interest in understanding their business and requirements. We are currently attracting a higher proportion of businesses in the fields of Accountancy, Estate Agencies and Financial Services, through consultation and collaboration with these customers we have developed IT systems bespoke to their industry sectors
Genmar supplied me with a new computing system delivered on time and to budget. I would always use Genmar again and recommend them to any person wishing to update their systems and have a budget to stick to.
Garry and his team are very knowledgeable on all things IT related and have always provided a prompt and supportive service – often at the last minute. I would thoroughly recommend GENMAR.
When we moved office recently, we spoke first to Garry. The Genmar team quickly planned our new network and hardware requirements. The price was great so we left them to it. We carried the desks in, the computers were plugged in and everything worked first time with no problems. Moving is always stressful, they took the stress away. Genmar will continue to be our IT resource.
Once the cloud was up and running it became a force multiplier, giving our small number of staff much increased flexibility to work from home, office or laptop in between.
I find Genmar incredibly helpful, and were brilliant at helping me organise our whole system and office move and explaining how everything work, especially considering I am not particularly technologically minded!