IT Outsourcing - Why 1000s of Businesses are Making the Switch?

IT Outsourcing – Why 1000s of Businesses are Making the Switch?

As of 2023, 34% of small businesses outsource their IT Support, making it the most popular way of managing a company’s IT. But why is it the most common way of managing a business’s IT?

Ever since the pandemic, many businesses were looking for ways to reduce costs across the board. One of the common finding was the cost of the internal IT budget. Managing accounts, security, devices and many other things adds up, leading to a large dent in company profits. The answer to this issue was to outsource their IT.

IT Outsourcing - Why 1000s of Businesses are Making the Switch

What is outsourcing?

IT outsourcing is the practice of hiring an external company or service provider to handle some or all of a business’s IT needs. This can include managing hardware and software, providing technical support, maintaining networks and servers, and developing and implementing technology solutions.

The Benefits of IT Outsourcing.

  • Access to Expertise
    Outsourcing IT support provides small businesses with access to a team of experts who specialize in IT support. This means they have the skills and knowledge to solve IT problems quickly and efficiently, minimizing downtime and increasing productivity.
  • Cost Savings
    Outsourcing IT support can help small businesses save money by avoiding the costs of hiring and training an in-house IT team. IT support companies can provide services at a lower cost due to economies of scale, which can help small businesses stay within their budget.
  • Scalability
    IT support companies can offer scalable solutions that can grow with a small business as it expands. This means that small businesses don’t have to worry about investing in new hardware or software as they grow, which can be expensive and time-consuming.
  • Focus on Core Business
    Outsourcing IT support allows small businesses to focus on their core business activities instead of worrying about IT issues. This can help small businesses stay competitive and increase their chances of success.
  • Improved Security
    IT support companies can help small businesses improve their IT security by implementing best practices and security measures. This can help prevent data breaches and cyber attacks, which can be devastating for small businesses.
  • Increased Efficiency
    Outsourcing IT support can help small businesses increase their efficiency by reducing downtime and improving system performance. This means that employees can work more productively, which can help the business achieve its goals.

How to Find the Right IT Provider.

  • Identify your IT needs
    Before selecting an IT provider, it’s important to identify your specific IT needs. This could include hardware and software management, technical support, network and server maintenance, or technology solutions development.
  • Research potential providers
    Look for IT providers that specialize in the services you need and have experience working with businesses similar to yours. Check online reviews and ask for referrals from other business owners.
  • Schedule a consultation
    Once you have a list of potential providers, schedule a consultation to discuss your IT needs and get a quote for services. To get an idea of how much it would cost use our free calculator – IT Support Price Calculator 
  • Review and sign a service agreement
    Before starting services, review and sign a service agreement that outlines the scope of services, costs, and terms of the agreement.
  • Set up communication channels
    Establish clear communication channels with your IT provider, including phone, email, and ticketing systems, to ensure timely and effective support.
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