The true cost of poor IT


The potential costs of poor IT are many, varied and well-documented. Perhaps the most obvious is that sluggish computers, servers and networks can quickly become frustrating for staff. Potential issues include:

  • Slow Wi-Fi / Broadband
  • Lots of manual processes onboarding new staff
  • Old out of date hardware
  • Lots of downtime due to lack of IT change control

Unexpected downtime can be a real pain, particularly if it’s avoidable.

Unexpected downtime can be a real pain, particularly if it’s avoidable. It can cause a lot of disruption to your business and impact your productivity, revenue and reputation. The good news is that there are some simple steps you can take to avoid this kind of disruption.

Based on a survey of UK workers in 2019, over 24 days of worktime is wasted per year due to slow, misconfigured or broken IT.

You don’t need to wait until your computer is so slow it’s unusable.

If you are frustrated by the speed of your computer, you’re not alone. Many people experience this problem and it can be very frustrating. But there’s no need to wait until your computer is so slow that you can’t even use it any more. If you don’t have time to wait for us to help with all aspects of IT support, then call us today and speak with one of our technicians on 0330 445 1235 or email [email protected].

You don’t need to worry about being sold products you don’t want.

There’s no need to worry about being sold products and services you don’t want. We will never try to push you into buying things you don’t need. We’re honest, transparent, and always looking out for our clients’ best interests—not just making a quick buck.

We offer clear, no-obligation quotes.

At Genmar, we know that the saying “you get what you pay for” is true. That’s why we offer clear, no-obligation quotes for all our services and products.

We’ll give you a free consultation to go over your needs, answer any questions you have, and recommend solutions based on our expertise. We won’t sell you anything without explaining exactly what it does and how it works—and if at any point it doesn’t seem like something you need, we’ll be honest about that too.

If we do recommend something new or different from what you’re currently doing (for example, upgrading an old server), we won’t charge for the consultation—so there are no surprises at checkout! Once we’ve talked through everything with you in person or over email/phone/Skype (or whatever makes sense for your business), then if there’s still something missing from our conversation that would help us make sure our solution works well with yours—we will give you a clear quote before starting work on setting up anything new on site

We can help or advise you in all areas of IT support

We can help with all areas of IT support, including:

  • Hardware support (printers, laptops, and desktops)
  • Cloud systems (Microsoft 365, Azure, etc..)
  • Networking (servers and workstations)
  • Software applications

We can advise on all of the above as well as:

  • Security solutions (cloud-based or in-house)


The true cost of poor IT support is that it can affect your bottom line. We know that you want to focus on running your business and creating products, not troubleshooting IT issues. That’s why we’re here to help. Our services are aimed at preventing problems before they arise, so you don’t have to worry about downtime or a slow computer eating up hours of your time.

To find out how much of your businesses time could be saved, fill out our questionnaire.

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